Created by: Edward Umansky on 04-11-2010 05:24:25 PM If there is a need for customizing the Finesse agent/call control UI, will this require a separate web server to host the customized components, or will there be some mechanism for hosting custom files/applications within the Finesse container?
If there is a need for customizing the Finesse agent/call control UI, will this require a separate web server to host the customized components, or will there be some mechanism for hosting custom files/applications within the Finesse container?
Our 1st release doesn't support adding 3rd party or customized gadgets, but when we do add that functionality in our next release, a separate server will be required. We will add the ability to host gadgets on the Finesse Server at some point however.
Subject: RE: New Message from Theodore Phipps in Cisco Finesse SDK Forums RE: Custom Replied by: Chikeobi Njaka on 16-11-2010 08:40:49 PM Theodore, For now, the ability to host iFrames and render external gadgets is fine. Those by definition are on external servers. This is akin to Quad.
Best Regards, Chikeobi O. Njaka
From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com] Sent: Tuesday, November 16, 2010 12:31 PM To: cdicuser@developer.cisco.com Subject: New Message from Theodore Phipps in Cisco Finesse SDK Forums RE: Customization
Theodore Phipps has created a new message in the forum "General Questions": -------------------------------------------------------------- If there is a need for customizing the Finesse agent/call control UI, will this require a separate web server to host the customized components, or will there be some mechanism for hosting custom files/applications within the Finesse container?
Our 1st release doesn't support adding 3rd party or customized gadgets, but when we do add that functionality in our next release, a separate server will be required. We will add the ability to host gadgets on the Finesse Server at some point however. -- To respond to this post, please click the following link: <http://developer.cisco.com/web/finesse/forums/-/message_boards/message/2749001> or simply reply to this email. IMPORTANT/CONFIDENTIAL: This message from INX Inc. is intended only for the use of the addressees shown above. It contains information that may be privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient of this message, you are hereby notified that the copying, use or distribution of any information or materials transmitted in or with this message is strictly prohibited. If you received this message by mistake, please immediately email or call us collect at (469) 549-3800 and delete/destroy the original message.
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