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cvp 4.1 event count

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This document was generated from CDN thread

Created by: Janine Graves on 05-05-2008 06:49:23 PM
Does 4.1 have a count attribute for hotevent elements, to allow catching of the event differently the first or 2nd time it occurs?

If not, is this being considered?

Thanks, Janine

Subject: Re: cvp 4.1 event count
Replied by: Ranjana Narayan on 07-05-2008 08:57:12 AM
Hi Janine,

Hotevent element available in the element config pane when used directly in the callflow doesnot allow the tracking of the event count, but you can differentiate the action taken/audio played based on the event count by implementing "HoteventInterface" which generates custom vxml content and making use of "VEvent".

Rgds,
Ranjana

Subject: Re: cvp 4.1 event count
Replied by: Janine Graves on 07-05-2008 01:19:44 PM
Would you have a sample of hoteevent java code that could be used as a starting point for this?
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