Created by: Don Turnbaugh on 12-10-2011 08:55:00 PM Hello, My customer has CVP 8.0 and is planning a CVP r.8.5 upgrade (soon). They want more informaiton on (I'm asking for your direction on): - How can they use SMS with CVP (a use case or two)? I was thinking PIN/Password reset Your oder is ready Your bill is due Assuming there aren't use cases where CVP can 'receive' SMS - if there are, I would be interested in how that might work - What additional products or hardware (3rd party or Cisco) is needed for SMS to work with CVP? - We've heard SMS works with CVP by useing the email element - is there other ways to work with SMS via CVP? Interested in your comments or pointers to collateral, thank you ~ dst Don Turnbaugh dturnbau@cisco.com
Subject: RE: CVP and SMS Replied by: Hemal Mehta on 06-05-2013 11:31:24 AM You can integrate with some of the SMS servers out there. You can look for some java solutions out there. Here is one: http://smsj.sourceforge.net/ Email will work as long as you have the email add of the customer which can vary from the no and could be different for each carrier.
Subject: RE: CVP and SMS Replied by: Joe Gilbert on 06-05-2013 11:19:02 AM Using SMS by email is the only way I can think of. What would be challenging is each carrier requires the email to be sent to a different address. I don't know how you could find that out.
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