CVP services needed for debugging CVP apps

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Created by: Igor Zatsarevnyy on 17-06-2010 01:48:02 PM
Hi,
 
We have CVP 7.0(2) with CVP VXML Server installed.
Now we try to debug our CVP apps but no luck. When we launch an app for debugging we cannot get the Connect button activated. All advices I read on this forum did not help.
Anyway I would like to ask the following questions.
 
1. What CVP services should we have activated to debug our CVP apps?
2. Do such services as SIP Proxy Server and Gatekeeper need to be activated to debug our CVP apps?
3. What settings should be done on the General Settings tab in project properties? In particular, what Deploy Version and VoiceXML Gateway need to be chosen?
4. Do we need make changes in config files to switch on the debugging feature?
 
I noticed that CVP Voice Browser is out of service. I guess this is because the one cannot access to CVP Call Server. There are corresponding messages in the CVP Voice Browser command window. Also the status of CVP Call Server in the CVP operations console is Unreachable. At the same time CVP Call Server is up and running as we see in the Windows Services tool.
Note: CVP Call Server is not associated with ICM, IVR, SIP and H.323 services.
 
Thanks.
 
Igor

Subject: Re: New Message from Igor Zatsarevnyy in Customer Voice Portal (CVP) - Gene
Replied by: Janine Graves on 17-06-2010 03:00:34 PM
If you're trying to use the Call Studio Debugger, then in Studio you
should right-click on the project (or app) name and select "Debug Call
Studio Project"

On the Studio box, it will then start a new Tomcat session. You don't
need VxmlServer, or Gatekeeper, or VoiceBrowser, or Snmp, or anything
else running.

There are logs that might show you some debug messages and they're under
C:/Cisco/CallStudio/eclipse/plugins/com.audiumcorp.studio.debug.runtime_7.0.2/AUDIUM_HOME/logs
and AUDIUM_HOME/applications/<appname>/logs



On 6/17/2010 8:48 AM, Cisco Developer Community Forums wrote:
> Igor Zatsarevnyy has created a new message in the forum "General
> Discussion - All Versions":
>
> --------------------------------------------------------------
> Hi,
> Â
> We have CVP 7.0(2) with CVP VXML Server installed.
> Now we try to debug our CVP apps but no luck. When we launch an app
> for debugging we cannot get the Connect button activated. All advices
> I read on this forum did not help.
> Anyway I would like to ask the following questions.
> Â
> 1. What CVP services should we have activated to debug our CVP apps?
> 2. Do such services as SIP Proxy Server and Gatekeeper need to be
> activated to debug our CVP apps?
> 3. What settings should be done on the General Settings tab in project
> properties? In particular, what Deploy Version and VoiceXML Gateway
> need to be chosen?
> 4. Do we need make changes in config files to switch on the debugging
> feature?
> Â
> I noticed that CVP Voice Browser is out of service. I guess this is
> because the one cannot access to CVP Call Server. There are
> corresponding messages in the CVP Voice Browser command window. Also
> the status of CVP Call Server in the CVP operations console is
> Unreachable. At the same time CVP Call Server is up and running as we
> see in the Windows Services tool.
> Note: CVP Call Server is not associated with ICM, IVR, SIP and H.323
> services.
> Â
> Thanks.
> Â
> Igor
> --
> To respond to this post, please click the following link:
>
> <http://developer.cisco.com/web/cvp/forums/-/message_boards/message/2279223>
>
> or simply reply to this email.

--
Janine Graves
781-990-1040

Subject: RE: Re: New Message from Igor Zatsarevnyy in Customer Voice Portal (CVP) -
Replied by: Igor Zatsarevnyy on 17-06-2010 03:59:08 PM
Hi Janine,
 
Thanks for your response.
No useful info in all logs including app logs. Here is info captured from the CVP Debugger console:
 

Jun 17, 2010 6:53:19 PM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-54353
Jun 17, 2010 6:53:19 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 312 ms
Jun 17, 2010 6:53:19 PM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Jun 17, 2010 6:53:19 PM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.23
Jun 17, 2010 6:53:19 PM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
 
Starting Cisco Unified Call Services, Universal Edition...
 
Loading Gateway Adapters ...
Cisco Unified Call Studio Voice Application Debugger
 
Loading application 'HelloWorld'... Done
 
*** WARNING - Errors were encountered attempting to initialize loggers for this application. The application itself has been loaded and can handle calls, however the affected loggers have not been initialized and will not function. See the application error log or the global error log for descriptions of the errors encountered. No other applications are affected. ***
 
 
Jun 17, 2010 6:53:21 PM org.apache.coyote.http11.Http11BaseProtocol start
INFO: Starting Coyote HTTP/1.1 on http-54353
Jun 17, 2010 6:53:21 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 2110 ms
Jun 17, 2010 6:53:49 PM org.apache.coyote.http11.Http11BaseProtocol pause
INFO: Pausing Coyote HTTP/1.1 on http-54353
Jun 17, 2010 6:53:50 PM org.apache.catalina.core.StandardService stop
INFO: Stopping service Catalina
 
 
Unloading application 'HelloWorld'... Done
Jun 17, 2010 6:53:50 PM org.apache.coyote.http11.Http11BaseProtocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-54353
 
Please note we use a trial license for CVP.
 
Thanks.
 
Igor

Subject: RE: CVP services needed for debugging CVP apps
Replied by: Hemal Mehta on 16-07-2010 09:34:21 PM

Hi,
 
We have CVP 7.0(2) with CVP VXML Server installed.
Now we try to debug our CVP apps but no luck. When we launch an app for debugging we cannot get the Connect button activated. All advices I read on this forum did not help.
Anyway I would like to ask the following questions.
 
1. What CVP services should we have activated to debug our CVP apps?
2. Do such services as SIP Proxy Server and Gatekeeper need to be activated to debug our CVP apps?
3. What settings should be done on the General Settings tab in project properties? In particular, what Deploy Version and VoiceXML Gateway need to be chosen?
4. Do we need make changes in config files to switch on the debugging feature?
 
I noticed that CVP Voice Browser is out of service. I guess this is because the one cannot access to CVP Call Server. There are corresponding messages in the CVP Voice Browser command window. Also the status of CVP Call Server in the CVP operations console is Unreachable. At the same time CVP Call Server is up and running as we see in the Windows Services tool.
Note: CVP Call Server is not associated with ICM, IVR, SIP and H.323 services.
 
Thanks.
 
Igor

 
The best way to debug and see even the vxml code is tio turn the debug flag on in web.xml dir under tomcat. That will shos you everything happening on vxml server side.
Hemal