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CVP Subdialog Return

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This document was generated from CDN thread

Created by: Scope Future on 19-05-2011 05:14:00 PM
I have divided the appliction into multiple Call Studio applications. I am using Subdialog Invoke to pass control in between the modules. Can I place CVP subdialog return element in the subdialog modules or should the CVP subdialog return element be placed only in the Main module. I am sending the call back to ICM for disconnecting the call or agent transfer scenarios.
 
2) Can I have multiple normal subdialog return(not cvp subdialog return) element in multiple pages of my subdialog module. Will it create any problem at run time.
 
 
Thanks in Advance

Subject: Re: New Message from Scope Future in Customer Voice Portal (CVP) - General
Replied by: Janine Graves on 19-05-2011 05:18:12 PM
1) you should never use CvpSubdialogReturn in a subdialog application.
If you do, you'll get a runtime error. Always use SubdialogReturn to go
back to the main application, and if necessary pass information back to
the main app telling it to return to ICM.
2)you can have as many SubdialogReturn elements as you like in the
subdialog app. No problems there.


On 5/19/2011 5:14 PM, Cisco Developer Community Forums wrote:
> Scope Future has created a new message in the forum "General
> Discussion - All Versions":
>
> --------------------------------------------------------------
> I have divided the appliction into multiple Call Studio applications.
> I am using Subdialog Invoke to pass control in between the modules.
> Can I place CVP subdialog return element in
> the subdialog modules or should the CVP subdialog return element be
> placed only in the Main module. I am sending the call back to ICM for
> disconnecting the call or agent transfer scenarios.
> Â
> 2) Can I have multiple normal subdialog return(not cvp subdialog
> return) element in multiple pages of my subdialog module. Will it
> create any problem at run time.
> Â
> Â
> Thanks in Advance
> --
> To respond to this post, please click the following link:
>
> <http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/3908821>
>
> or simply reply to this email.

--
Janine Graves
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