GetFeedbackInfo Not Returning Results

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This document was generated from CDN thread

Created by: Eric Penetar on 27-07-2012 02:08:40 PM
I am trying to pull survey information from out past WebEx Events. I pass in the conf ID, and see all of the users returned back, but all of the survey info is simply blank. When I run an attendance report, I can see the survey results in the exported CSV file.
The snippet of the XML is as follows:
<pre style="font-family: Consolas; font-size: 13; color: black; background: white;"><?xml version=\"1.0\" encoding=\"UTF-8\"?>

<serv:message xmlns:xsi=\"http://www.w3.org/2001/XMLSchema-instance\" xmlns:serv=\"http://www.webex.com/schemas/2002/06/service\" xsi:schemaLocation=\"http://www.webex.com/schemas/2002/06/service http://www.webex.com/schemas/2002/06/service/service.xsd\">
header information left out
<bodyContent xsi:type=\"java:com.webex.service.binding.attendee.GetFeedbackInfo\">
<confID>270721440</confID>
</bodyContent>
  </body>
</serv:message>

All other functions for this meeting are working properly, including GetEvent, LsteventattendeeHistory, etc.

I have tried other past events as well, and none of them seem to be returning the info.

Please help.

Thanks

Eric 
</pre>

Subject: RE: GetFeedbackInfo Not Returning Results
Replied by: Frank Misa on 25-06-2013 11:04:25 AM
Any Luck ?
I'm having the same issue.

The MyWebEx>>MyReports>>AttendanceReport will pickup/display the SurveyResults.

BUT None of the "event" APIs I've tried is pulling this information back ?
java:com.webex.service.binding.history.LsteventattendeeHistory
java:com.webex.service.binding.history.LsteventsessionHistory
java:com.webex.service.binding.event.GetEvent
java:com.webex.service.binding.event.LstsummaryEvent
java:com.webex.service.binding.attendee.GetFeedbackInfo

I suspect the APIs may not support this.
So - at the very least I'm hoping I can run the report using the WebServices ? and try to parse/scrape the information I want out of the report results ?

Did you make any progress ?

Thanks
Frank

http://developer.cisco.com/web/webex-developer/forum/-/message_boards/message/16551830?p_p_auth=dUDKN4BF

Subject: RE: GetFeedbackInfo Not Returning Results
Replied by: Frank Misa on 25-06-2013 01:10:06 PM
Received feedback - from community member - on my own related post.
Hope this helps someone:
Cheers
F

Nathan Morrow Posts: 85 Join Date: 3/29/11

RE: Help query for Survey Results submitted by Event Attendee Hello,      Meeting service APIs do not support retrieving survey results. Survey results can be saved manually during the session or via the My WebEx reports as you found. NBR APIs are capable of retrieving text data from sessions that have been recorded recently using getMeetingXml. The NBR API reference material is available on this site if you wish to look in to that option.