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GW Cache issues

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This document was generated from CDN thread

Created by: null on 06-12-2006 04:47:32 PM
we have Cisco IOS gw with CVP 3.1 VXML stuio/server. GW is now set to store all the media files in the cache (no refresh). Should any media files chage, we will manually refresh the gw cache.

A hand full of calls are failing every day, we see gw is trying to access a wav file from the cache, sits there for 5 mins (10:37:14 to 10:42:29) and then hangs up (end,how,app_session_complete).

sample Log:
72.30.0.31.1165246609028.561.start,12/04/2006 10:37:14,Welcome_New,element,enter,

72.30.0.31.1165246609028.561.start,12/04/2006 10:42:29,,end,how,app_session_complete

We restaretd the gw yesterday and still saw few failures. Any suggestions.

1. How do we completely flush the gw cache
2. what other steps we can take (if gw cache continues to be an issue, we are plannign to use HTTP client cache using Apache or IIS).

please suggest
thanks
rajit

Subject: RE: GW Cache issues
Replied by: Vance Vagell on 06-12-2006 05:08:22 PM
Hi Rajit,

For support for all CVP products please refer to Cisco TAC.

Regards,
Vance
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