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IPPA State Value - get agent status

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Created by: Piotr Sapiejewski on 13-11-2009 02:22:27 PM
Hi,
 
how can I get IPPA State Value from server/phone (ready or not ready)? I want to check this value in some script and don't now from where get it
 
Regards,
Peter

Subject: RE: IPPA State Value - get agent status
Replied by: David Lender on 13-11-2009 03:35:53 PM
What product/API are you working with?  What is IPPA?

Subject: RE: IPPA State Value - get agent status
Replied by: Piotr Sapiejewski on 13-11-2009 04:09:55 PM
This is IPCC Express IP Phone Agent.

Subject: RE: IPPA State Value - get agent status
Replied by: Piotr Sapiejewski on 16-11-2009 02:58:58 PM
I find out that on server is sql base where is table with state value record. Anyway I don't now how to get this value because there is no any Management Application
Can someone who work with it tell me how to get it?

Subject: RE: IPPA State Value - get agent status
Replied by: Piotr Sapiejewski on 07-12-2009 11:52:51 AM
I read that maybe upgrade database to SP4 may help, but there is possibility of error and I look for any other way to get to base.
Does anyone know how do this? Maybe some free applications?

Subject: RE: IPPA State Value - get agent status
Replied by: David Lender on 09-12-2009 04:13:51 PM
Cisco does not provide an API to the IPCCX Phone Agent. 
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