cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Cisco Community Designated VIP Class of 2020

Is there a way to unlock (unhack) a PIN without resetting it?

99
Views
0
Helpful
0
Comments
This document was generated from CDN thread

Created by: Jon Finke on 02-12-2011 12:30:33 PM
Our telecom manager wants a way for folks to be able to unlock their credential (which got locked via bad pin attempts), without resetting the PIN itself.  We are running 7.1.3.68.
 
I tried sending my normal pin reset code with the new pin ommitted:
https://xxxx.rpi.edu/vmrest/users/801373ed-732f-4ddc-a776-db8628e4c4f8/credential/pin
<Credential><Hacked>false</Hacked><HackCount>0</HackCount></Credential>

 
and got the following in response:
<ErrorDetails><errors>
   <code>IMS_ERROR</code>
   <message>There is no credential value for the given credential name</message>
</errors></ErrorDetails>

Subject: RE: Is there a way to unlock (unhack) a PIN without resetting it?
Replied by: Jeff Lindborg on 05-02-2012 01:14:06 PM
This should be possible - I just send the same PUT command with the XML looking like this:

<Credential><Locked>0</Locked><Hacked>0</Hacked><HackCount>0</HackCount></Credential>

note the use of 0 instead of "false" - the locked shouldn't be necessary but on my test app it's included in the larger "clear locked account" method...

Subject: RE: Is there a way to unlock (unhack) a PIN without resetting it?
Replied by: Jon Finke on 14-02-2012 05:34:28 PM
Thanks for the info! - I will give it a try next time the CUPI interface floats to the top of my project queue.
CreatePlease to create content
Content for Community-Ad
FusionCharts will render here