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Created by: Guy Churchouse on 20-05-2011 11:30:09 AM
How do I start to develop JTAPI integration for recording calls between CUCM and IP phones?
Subject: RE: JTAPI Integration for call recording
Replied by: Abhishek Malhotra on 20-05-2011 01:18:56 PM
CUCM supports auto recording as well as application controlled recording. JTAPI provides API to start/stop recording if you have got application controlled recording configured. For recording the calls you would need a recorder h/w/
More details on how to use recording feature via JTAPI are available in Recording and Monitoring feature in JTAPI Developer guide for release 6.x and above. I am assuming you have an understanding of how JTAPI applications work with JTAPI interfaces.
Subject: RE: JTAPI Integration for call recording
Replied by: Guy Churchouse on 20-05-2011 05:16:01 PM
Thanks do you happen to know where we could find a consultant/developer to help us develop the applicaton to work with our recorder?