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Looking for doumentation about PeripheralErrorCode

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This document was generated from CDN thread

Created by: Ofer Shany on 26-05-2010 11:51:11 AM
Hi,
 
We're implementing a CTI integration using the Java CIL.
Can anyone refer me to documentaiton regarding PeripehralErrorCode (sent in eControlFailureConf events) ?
We would liketo understand which code is sent on which error.
 
Does anyone no of another way to distiniguish between errors ?
 
Thanks,
 
Ofer Shany

Subject: RE: New Message from Ofer Shany in Computer Telephony Integration Object Se
Replied by: David Lender on 26-05-2010 01:26:37 PM
If you are using UCCE (IPCC) the peripheral error codes are here
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_tech_not
e09186a00800e1524.shtml

If you are using a TDM ACD, check with the manufacturer of that ACD for
peripheral specific error codes.
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