on 01-24-2014 05:55 PM
Hello, I've noticed this is indeed a bug and the workaround is to first update the Ext. Mobility Profile (bbrauntest04) without the primary extension.
Once the first update request has been sent successfully, then send a second update with the primary extension tags <primaryExtension><primaryExtension><pattern>415113</pattern></primaryExtension>
Stephan,
I have the same issue and would like to know if there is no other way than directly updating the database.
But I noticed something strange, is there a reason why you have 2 times primary extension n your request?
<primaryExtension><primaryExtension><pattern>415113</pattern></primaryExtension></primaryExtension>
Br,
Geert
gdewinter this error occurs when you are trying to set the primary extension on a user, but that user isn't associated to any devices with that extension on it. The primary extension must be on one of the devices the user is associated to for the ability to set it as the primary extension.
I've also noticed this error when trying to do too much at once as well. For example, there is a bug in AXL because it fails when you try to associate a user to a device profile and update the primary extension at the same time. The workaround there is to first associate the device profile to the user (keeping the primary extension of the user blank) in a first AXL call. Once that's complete, send a second update to set the primary extension of the user in a second AXL call.
Hope that helps!
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