Created by: amit gandhi on 06-09-2012 03:50:00 AM HI, Does any one has any idea about this product, like which ICM version it supprots, does it comes preinstalled in ICM /AW or it needs separate installation, licensining etc? thanks.
Subject: RE: More details Replied by: Vikram Chhabra on 06-09-2012 01:41:43 PM Packaged CCE is a certified solution. Its a pre-designed pre-packaged deployment of Unified CCE with CVP, CUIC, Finesse and UCM on a single server for up to 1000 agents. Read more here: http://docwiki.cisco.com/wiki/Packaged_CCE
Starting 9.0 release, CCE is deployment model aware, and when you deploy as per Packaged CCE spec and select the deployment model as PCCE during install, you get access to the APIs specifically available for Packaged CCE deployment. A subset of these APIs are available for UCCE standard SRND deployments. See UCCE developers guide for the set of APIs available on UCCE deployment models.
The APIs and new Web UI run on the AW, no separate component.
Subject: RE: More details Replied by: amit gandhi on 07-09-2012 02:14:40 AM Vikram, thanks for valuable information.
A subset of these APIs are available for UCCE standard SRND deployments. See UCCE developers guide for the set of APIs available on UCCE deployment models.
So does it mean, with CCE 9 its available(subset) without any extra installations or licensing?
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