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no CallCtlEstablishedEv after call transfer of inter-cluster call

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This document was generated from CDN thread

Created by: Yultae Kim on 24-07-2013 11:07:04 PM
Hi, forks.

I am making a jtapi application which shows the phone's status(alerting, talking etc) with CUCM 8.6.2.

The problem is as follows
1. The phone A in cluster 1 make calles the phone B in cluster 2
2, The phone B answers the call, transfer the call to the phone C in cluster 2 and hangs up
3. The Phone C answers the call and the phone A talks with the phone C

In step 1, 2 there are no problems, in step 3 there are no events for the phone A.
The phone A's status of my Application remains alerting while the phone A talks with the phone C.
Checking the call control terminal connection's status of phone A shows NETWORK_ALERTING.
It should be ESTABLISHED!!

Adding NetworkEventsAfterOffered=1 in jtapi.ini makes no difference.

Any comments are welcomed.

Thanks,

Kim, yultae 

Subject: RE: no CallCtlEstablishedEv after call transfer of inter-cluster call
Replied by: Mohan Potluri on 25-07-2013 10:50:48 PM
This is a known limitation. Not all state changes happening on the cluster 2 are propagated to cluster 1. 
One work around would be to use the RTP events delivered to observer on Terminal A to determine if media established.

Subject: RE: no CallCtlEstablishedEv after call transfer of inter-cluster call
Replied by: Yultae Kim on 26-07-2013 12:10:31 AM
Really Thanks for your answer and work around.

Sincerely,

Kim, Yul tae
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