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No TAPI events when time spent

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This document was generated from CDN thread

Created by: Patricio Jimenez on 14-05-2010 11:00:39 AM
Hi!
I've a problem with Cisco TSP 6.1 , CUCM 6.1 and IPCC 7.0. We are monitoring the state of some devices with TAPI.The application connects with call manager through CiscoTSP and checks the state of monitorized devices. These devices belong agent devices and these agents are logged in a call center.
When the time spends, some events of these devices don't become to TAPI and they get lost. 
Why It happens? Has someone some idea?
 
Thanks

Subject: RE: No TAPI events when time spent
Replied by: David Staudt on 14-05-2010 02:01:18 PM
Pls provide more details about the scenario and symptoms.  Detailed TAPI logs (attach) may be helpful as well.
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