Created by: Laxmi Tidke on 11-09-2012 08:38:27 AM We are using WebEx Social REST APIs in our apps. However all REST APIs works fine on WebEx Social instance where SSO is disabled, but if we enable SSO on same instance API fails. We get HTTP 401 error for the very first API to get access token i.e. [url=http://server[:port_number]/quadopen/oauth/xauth_access_token]http://server[:port_number]/quadopen/oauth/xauth_access_token As this API is failing on SSO enabled WebEx Social instance we are not able to proceed with the xAuth Authentication for REST API calls and not able to call any other REST API. We tried to connect Cisco Quad 2.5.3.1.337 iPad application with SSO enabled WebEx Social 3.0 instance, but that application is not working with SSO enabled WebEx Social instance. It gives error "The Username or password you entered is incorrect. Try again". However user name and password are correct. Same iPad application works fine if we disable SSO from WebEx Social instance. We faced similar problem in Cisco Quad 2.5.2 as well. Description of attached files: 1. WebEx Social 3.0_sso_enabled_instance_log.txt : Contains logs for HTTP(s) traffic captured between application and WebEx Social instance, where SSO was enabled on WebEx Social instance. 2. Cisco iPad app 2.5.3.1.337 log.txt: Contains logs for HTTP(s) traffic captured between iPad and WebEx Social instance, where SSO was enabled on WebEx Social instance. We are using: WebEx Social Version 3.0.1.10000.194 Cisco iPad app 2.5.3.1.337
Subject: RE: REST API calls are failing on SSO enabled WebEx Social 3.0 instance Replied by: Adrienne Moherek on 25-09-2013 02:33:55 PM Hi Laxmi,
SSO configuration should be only applicable for requests going directly to portal. Since this is an API request, the requests should directly go to the LDAP. Can you confirm the following -
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