Created by: Eric van der Knaap on 06-12-2013 09:53:06 AM Hi,
I'm currently doing a small pilot using Say It Smart with currencies and dates and I'm having weird results for English. I'm pointing the Say It Smart audio prompts to the /en-us/sys folder of our Media Server. For currencies, it works but it's one voice for the numbers, and another for "dollars" and "cents". One is male and the other is female so it sounds kinda of funny.
For dates, I had to do a copy say of 17ord.wav to 17th.wav in order to make it work. (Of course for all numbers from 1 to 31)
So I'm starting to think I do not have the correct set of .wav files. Or did anyone using Say It Smart had the same issues?
As a secondary question, from what I understood I will have to create a custom element in French to read the dates differently, as it's "6 décembre 2013", so in the "Day Month Year" format instead of "December 6, 2013" which is in the "Month Day Year" format. And we'll have to record all the possible .wav files by ourselves as there are no French set of .wav files?
Subject: Re: New Message from Eric van der Knaap in Customer Voice Portal (CVP) - Ge Replied by: Janine Graves on 06-12-2013 04:45:29 PM You are correct. Cisco audio files do not include the correct files for the ordinals (1st.wav, 2nd.wav, etc) for say it smarts. The last time I asked (about 4 years ago), I was told "the customer must record the audio files using their own voice talent anyway, so they can create the ordinals then" It's just a 'coincidence' that the CVP audio files (which work for ICM microapps) are almost identical to the files needed for SayItSmart.
And yes, you'll have to write your own Say it Smart to speak dates in the proper order (day of month, rather than month-day), and then you'll have to record the files in French.
Same is probably true if you are using the Number or Currency say it smart.
Subject: RE: Re: New Message from Eric van der Knaap in Customer Voice Portal (CVP) Replied by: Eric van der Knaap on 09-12-2013 12:46:43 PM Thanks Janine for the reply ! You answered all my questions.
Similar to the URL trigger on desktop: webexteams://meet?sip=[[VALUE]] Is there a similar URL scheme for the iOS app where we can trigger a call to take place? https://developer.apple.com/documentation/uikit/inter-process_communication/allo...
Hi All,Im using Python 3.6.7 / Eclipse IDE 220.127.116.11 / CUCM 10.5 AXLI am new to all of the above.I am attempting to write a script to use 'updatephone' to just change the device description of a phone.This is a learning step to help me become more familiar ...
Hi Guys, Im looking for a way to setup a separate tab in Finesse desktop with a list of pre-configured buttons that are basically blind conference. It will conference in other uccx applications that play re-recorded messages. Im able to setup th...
When sending a request to the API, there needs to be authentication, and the documents show that this password is stored on the XML as plain text, what options do we have to encrypt this password so it's not showing in plain text?
I am running UCCX 11.6 and would like to populate Custom Call Variables with data. Even if the call does not get routed to a UCCX Agent. Example.... I have a menu and Option 3 routes calls out of UCCX to a shared DN. When the caller selects this Option I ...