Created by: ERIK TAMMINGA on 17-04-2012 08:25:44 AM Hi, I've heard it is possible to instruct a phone to press a button via TAPI/CTI. Can someone tell me what TAPI method actually does this? (documentation?) I'm trying to build an application that allows an administrator to delete CTL/ITL files from the phone by navigating the phone menu remotely. I know this can also be done via IP Phone Services SDK, but my customers (often) have http(s) access disabled to the phone and enabling is not an option when CTL/ITL files are incorrect. Regards, Erik Tamminga
Subject: RE: Sending key-presses via TAPI/CTI Replied by: David Staudt on 20-04-2012 03:34:19 PM The Cisco TAPI implementation has an extension: PhoneDevSpecificDataPassThrough
Via this extension, you can send an XML object to a specified phone device. The XML needed is documented in the IP Phone Services SDK: http://developer.cisco.com/web/ipps/docs.
You will want to look at the <CiscoIPPhoneExecute> object
You can send a simulated keypress to the phone via the 'Key:' URI
Subject: RE: Sending key-presses via TAPI/CTI Replied by: ERIK TAMMINGA on 21-04-2012 02:41:03 PM Thank you, Will have a look at that extension!
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