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set LineStatus using TAPI

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Created by: Alkiviadis Zoupas on 05-05-2010 09:59:21 AM
Hi all,
 
is it possible to set the LineStatus through TAPI?
Based on certain event (not coming from telephony, CallManager world),
we want to set specific DN as busy.
 
thanks!
Alkiviadis
 
 

Subject: RE: set LineStatus using TAPI
Replied by: David Staudt on 05-05-2010 05:20:38 PM
It's not possible to mark the line as artificially Busy.  A few options:
 
- Use the Do-Not-Disturb feature in later versions of the TSP
- Use AXL to modify the dial plan in a way to direct calls to the line elsewhere, or to cause a re-order (fast-busy) when the line is called
 
It might be helpful to understand the full scenario and why you want to do this.
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