Stupid Question, Agent Login URL

cdnadmin · ‎01-24-2014

This document was generated from CDN thread

Created by: RICHARD FOLTZ on 25-09-2012 04:28:49 PM
I havn't been able to mess with SocialMiner in over a year, so I have actually forgotten the URL to login as an agent. Can someone help me out with this? Or point me to end user guides? Thanks!

Subject: RE: Stupid Question, Agent Login URL
Replied by: Amy Nordberg on 25-09-2012 04:35:59 PM
Hi Richard -
The 9.0(1) user guide is available here: http://docwiki.cisco.com/wiki/SocialMiner_Release_9.0%281%29
The SocialMiner URL is simply https://<machineNameOrIPAddress>
I hope that helps!
Amy Nordberg

RICHARD FOLTZ:
I havn't been able to mess with SocialMiner in over a year, so I have actually forgotten the URL to login as an agent. Can someone help me out with this? Or point me to end user guides? Thanks!

Subject: RE: Stupid Question, Agent Login URL
Replied by: RICHARD FOLTZ on 26-09-2012 09:03:39 AM
That is the Admin login. I believe their is a different URL to login as an "Agent" right?

Amy Nordberg:
Hi Richard -
The 9.0(1) user guide is available here: http://docwiki.cisco.com/wiki/SocialMiner_Release_9.0(1)
The SocialMiner URL is simply https://<machineNameOrIPAddress>
I hope that helps!
Amy Nordberg

RICHARD FOLTZ:

I havn't been able to mess with SocialMiner in over a year, so I have actually forgotten the URL to login as an agent. Can someone help me out with this? Or point me to end user guides? Thanks!

Subject: RE: Stupid Question, Agent Login URL
Replied by: Amy Nordberg on 26-09-2012 10:54:03 AM
Hi Richard -
No, the URL is the same for admin and agent login. It's who you log in as that makes the difference (agents are in Active Directory, admin is not). Please see the Active Directory section of the User Doc: http://docwiki.cisco.com/wiki/SocialMiner_Release_9.0%281%29#Active_Directory

Amy Nordberg

RICHARD FOLTZ:
That is the Admin login. I believe their is a different URL to login as an "Agent" right?

Amy Nordberg:

Hi Richard -
The 9.0(1) user guide is available here: http://docwiki.cisco.com/wiki/SocialMiner_Release_9.0(1)
The SocialMiner URL is simply https://<machineNameOrIPAddress>
I hope that helps!
Amy Nordberg

RICHARD FOLTZ:

I havn't been able to mess with SocialMiner in over a year, so I have actually forgotten the URL to login as an agent. Can someone help me out with this? Or point me to end user guides? Thanks!

Subject: RE: Stupid Question, Agent Login URL
Replied by: RICHARD FOLTZ on 26-09-2012 11:05:51 AM
Ahh, OK then. That actually sounds familiar now. Also means apparently I have a different type issue, as it wont authenticate AD users. Narrowing the issue though, thanks for the input!

Amy Nordberg:
Hi Richard -
No, the URL is the same for admin and agent login. It's who you log in as that makes the difference (agents are in Active Directory, admin is not). Please see the Active Directory section of the User Doc: http://docwiki.cisco.com/wiki/SocialMiner_Release_9.0(1)#Active_Directory

Amy Nordberg

RICHARD FOLTZ:

That is the Admin login. I believe their is a different URL to login as an "Agent" right?

Amy Nordberg:

Hi Richard -
The 9.0(1) user guide is available here: http://docwiki.cisco.com/wiki/SocialMiner_Release_9.0(1)
The SocialMiner URL is simply https://<machineNameOrIPAddress>
I hope that helps!
Amy Nordberg

RICHARD FOLTZ:

I havn't been able to mess with SocialMiner in over a year, so I have actually forgotten the URL to login as an agent. Can someone help me out with this? Or point me to end user guides? Thanks!