This document was generated from CDN thread
Created by: Oronzo Lezzi on 18-06-2013 11:01:49 AM
Hello
we want to start a WebEx Meeting and we use API.
If we use the option
<telephonySupport>CALLIN</telephonySupport>
we have the error
The telephony type is not supported
My question is,how can I understand
if the telephony support is
CALLIN,OTHER,CALLBACK or NONE?
Thanks
Oronzo Lezzi
Subject: RE: telephonySupport
Replied by: Jade Moors on 19-06-2013 11:44:36 AM
Hi Oronzo,
The telephony options available are based on what your WebEx site supports. Generally all sites can use NONE (which means no teleconference) or OTHER (allows you to specify your own Teleconference details but there is no integration with the meeting). The CALLIN and CALLBACK capabilities must be available for your site before you can use it. You can confirm with your WebEx Account Manager or check your Site Administration page which should show which features are enabled. If these options are enabled for your site, these can also be enabled/disabled at the user level. To use CALLIN or CALLBACK, you must make sure it's (1) available for your site and (2) enabled in the host account profile.
Regards,
Jayde Moors
API Developer Services
Subject: RE: telephonySupport
Replied by: Oronzo Lezzi on 19-06-2013 03:01:43 PM
Thank you Jayde
I will try tomorrow
Regards
Oronzo
