Collaboration Knowledge Base

This document was generated from CDN thread Created by: PETER MISUREK on 22-02-2013 12:22:58 PM Hi-I was wondering if anyone has any very simple examples of how to use JTAPI to trigger built-in bridge silent monitoring?  I understand that I will want...

This document was generated from CDN thread Created by: Bill Westby on 13-09-2010 05:07:09 PM We use CVP Type 10 VRUs and I'm trying to call an ICM script and do a label transfer to an external number.   The ICM Script is very simple:1) Prompt for di...

This document was generated from CDN thread Created by: Shadan Saniepour Esfahani on 13-01-2010 09:04:05 PM Greetings I am trying to use CUPI to provision  users without mailbox on CUC.  When I use the sample on the CUPI page, users are always create...

This document was generated from CDN thread Created by: Jonathan Withers on 16-07-2009 11:40:03 AM Hi, I need to write an application that sets a call forward for certain number. I cannot find the method to do this in the AXL SOAP WSDL. COuld someone...

This document was generated from CDN thread Created by: Marco Vranish on 15-02-2013 10:41:24 AM David as you are thone who wrote the module for the codec control for crestron.  I have a question on the SX20, i have got the module to work using the US...

This document was generated from CDN thread Created by: Nattawut Boonpramook on 03-09-2013 02:33:56 AM Hi I try to  poc on wakeup call application.  First plan is to create few  ti port  and use jtapi to make call from cti port to guest phone.Once gu...

This document was generated from CDN thread Created by: Divya Singhireddy on 17-09-2011 02:03:00 AM Hi , I am using JTAPI for the first time and i have installed CiscoJtapiClient 8.5 on my local machine and i am using ucm-rtplab-101.cisco.com as CUCM...

This document was generated from CDN thread Created by: Ruwei Liu on 30-09-2009 08:25:07 AM Hi,      I was trying to use /CGI/Screenshot to get the screenshot of a physical phone (7961 & 7975).     I always get <CiscoIPPhoneError Number="4"/>. This l...

This document was generated from CDN thread Created by: shravan hebbar on 19-12-2012 06:20:09 AM We are trying trigger a VXML Application in the CVP Server without making a physical phone call to the Cisco Environment. We want to show the success or ...

Subject: RE: Instructions for creating CUIC Gadgets Replied by: Matthew Page on 13-10-2011 05:12:45 PM1) Make sure you are using CUIC 8.5(3).  Any version earlier than this won't work.  Hi Ted 8.5(3) isnt out yet. :-( Are you sure it will not work wi...

This document was generated from CDN thread Created by: yogesh kumar on 22-10-2013 08:17:11 AM I want to integrate Finesse with Active directory for the purpose of Single Sign On. Can we configure Standard Finesse/UCCE for this? If not can we achieve...

Symptoms Reqested to display a CUIC report in Finesse Agent Desktop Diagnosis User wanted stats from a report they had created in CUIC to be displayed as a new tab in Finesse Agent Desktop.  Solution  Attached is a solution I got to work using U...

Hi folks,   I am working on a Webex Teams Bot. It was quite complicated to find all the necessary information to have a running webhook in python. Therefore, I am sharing a simple way to do it here.   It is necessary to have   -Flask: will be used t...

This document was generated from CDN thread Created by: Andrew Higgins on 15-01-2012 02:06:58 PM FCS version of Finesse, 8.5.3.10000-11, agents are able to get past the login but receive errors.-ICM 8.5(3)-CTIOS Server 8.5(3)-Agents are able to log i...

This document was generated from CDN thread Created by: null on 31-03-2006 05:05:36 PM HiI am a newbie for using Form elements for CVP version 3.4.3I am trying to use a form element in my application. WHile testing when the call hits my form it gives...