Collaboration Knowledge Base

This document was generated from CDN thread Created by: Fabien Damien on 04-11-2009 10:46:39 AM Hi All, in a cvp standalone deployment, is it possible to conference two IVR callers using VXML?the scenario is the following: caller A dials the CVP IVR ...

This document was generated from CDN thread Created by: Benek Ozer on 04-11-2009 05:10:39 AM Hello all, I am trying to validate my session data in an action class with a code similar to this The CVP application has a test session variable with the va...

This document was generated from CDN thread Created by: Wes Schochet on 03-11-2009 10:46:35 PM I have had success with a slightly more condensed format that skips the array and id reference syntax.  And yes, no header.  I believe this format was code...

Subject: RE: Agents stuck in hold state and desktop becomes disabled. Replied by: David Lender on 03-11-2009 06:24:46 PMDid they base their outbound desktop on the .NET Cil combo desktop or the CTIOS Outbound desktop?  The BAStatus ECC variable has t...

This document was generated from CDN thread Created by: Vladimir Banker on 03-11-2009 05:15:08 PM Hi !I would like to use phoneDevSpecific API.How I can obtain handle to phone device HPHONE hPhone parameter for specific line which I already opened(li...

This document was generated from CDN thread Created by: Frederic Paquet on 03-11-2009 04:58:17 PM What should we do when a SYSTEM_EVENT with a PGStatus != 0 is received?Should we reset the connection with the CTI Server at some point? ThanksSubject: ...

This document was generated from CDN thread Created by: John Dwyer on 03-11-2009 04:34:49 PM Has anyone purchased a UCCX system for development? Currently have the .xls tool to purchase. VoIP span port recording.  

This document was generated from CDN thread Created by: Peter Cresswell on 03-11-2009 01:21:32 PM Hi,Does anyone know which interface I should use to move a phone into a different device pool using AXL?I was expecting to use UpdatePhoneReq but it doe...

This document was generated from CDN thread Created by: Peter Burger on 03-11-2009 11:37:49 AM Hi folks, is there a way to get a list of all available huntlists oder huntpilots from the cucm?I would like to try it vie JTAPI oder the better way, vie A...

This document was generated from CDN thread Created by: Sherif Amer on 03-11-2009 10:18:55 AM we did CTI integration with Cisco IPCC using Java SDK which provided by Cisco¿and I have a problem with fail over scenario. Please check the below scenarios...

This document was generated from CDN thread Created by: Alejandra Moreno on 03-11-2009 07:20:24 AM Hi, I have a cti tool running on a server which upon startup registers statically a pool of cti ports. Upon some events the cti port gets a call, answe...

This document was generated from CDN thread Created by: Abhishek Goud on 03-11-2009 05:34:40 AM Hi, I am trying to update the End User's Controlled Profile ... Not the Default Profile. If someone can give me the SQL Query for it, it would be great! C...

This document was generated from CDN thread Created by: Meng Yao on 13-01-2009 01:55:20 AM Hi everyone,Does callmanager have the realtime information about a phone call?How to use AXL to get such information?Thanks,MengSubject: Re: How to get the rea...

This document was generated from CDN thread Created by: Meng Yao on 19-01-2009 09:56:08 PM Hi everyone,If you know something about getting mos score about a phone call from call manager, please tell me.Thanks,MengSubject: Re: Does Call Manager 6.0 pr...