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This document was generated from CDN thread

Created by: Marek Borzym on 29-08-2012 11:06:55 AM
Hi,
 
when I trying create provider I have following message:
unable to create provider -- directory temporarily not available
 
Where is problem ?

Subject: RE: unable to create provider
Replied by: Andrew Yim on 29-08-2012 06:22:28 PM
Hi,
 
when I trying create provider I have following message:
unable to create provider -- directory temporarily not available
 
Where is problem ?


<AY> When opening provider, CTI will return a "CTIFAILURE.DIRECTORY_TEMPORARY_UNAVAILABLE (0x8CCC005E)" error code when CUCM Publisher is not available, this is where CTI does IMS authentication with DB.  Please first check the Publisher connectivity, then check user credentials on CUCM admin page and any LDAP connectivity. Thanks.
 
 

Subject: RE: unable to create provider
Replied by: Manas Varma on 11-09-2012 09:20:41 AM
Hi Marek,

Can you please help us with the solution. What did you do to get it resolved. We are facing the same issue.

Many Thanks

Subject: RE: unable to create provider
Replied by: Marek Borzym on 11-09-2012 09:15:58 AM
Problem resolved. Thanks.

Subject: RE: unable to create provider
Replied by: Marek Borzym on 12-09-2012 01:06:40 PM
Hi,

Check that CTI manager IP address in connection string is correct. In my case administrator gave me backup CTI Manager IP
After changed to correct IP it started working.

Thanks
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