updateUser->ctiControlledDeviceProfiles Not updating

[cdnadmin]

This document was generated from CDN thread

Created by: Dennis Krogstrup on 22-06-2011 08:33:53 AM
Hello everyone
 
I'm hoping some of you might be of help with my problem.
 
I'm trying to update ctiControlledDeviceProfiles on the CUCM via XML.
The following is the XML I am sending:
 

<!-- Update User with CTI Controlled Device Profiles -->
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <SOAP-ENV:Body>
    <axl:updateUser xmlns:axl="http://www.cisco.com/AXL/API/8.5" sequence="1">
      <userid>dkttt</userid>
      <ctiControlledDeviceProfiles>
        <profileName>UDP7001</profileName>
      </ctiControlledDeviceProfiles>
    </axl:updateUser>
  </SOAP-ENV:Body>
</SOAP-ENV:Envelope>
 
Above returns nothing but this:
 

<SOAP-ENV:Envelope SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<axl:updateUserResponse sequence="1" xmlns:axl="http://www.cisco.com/AXL/API/6.1" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<return>
{2947FCCB-9FC0-4301-B21B-441B767D3FCD}</return>
</axl:updateUserResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>

 
It works when I manually set it through the administration, so I figured there might be some extra setting that I'm missing.

[salim.guerid]

Hi,

It might be a bit late to answer your question. Looking at the response, it seems that the request is well executed on the server side. Are you sure that your intention is to modify the ctiControlledDeviceProfiles or to update the controlled Extension Mobility profile list? In the second case, you are not changing the right value. You should update the "phoneProfiles" property.

Kind Regards

Salim