MARS Agent Greeting & Recording Announcement application for Cisco CUCM/ UCCX / UCCE / PCCE
If the call is being recorded by any call recording application, then the "Recording announcement" played out by Parsec's application will be present in the call recording file.
Plays out pre-recorded messages to customers on call connect for both Inbound and Outbound calls ( Example "This is to inform you that this call will be recorded" ).
Play out messages for both manually dialed outbound calls and campaign calls.
The application integrates with Cisco CUCM.
Agent Greeting & Call Recording Announcement : https://www.youtube.com/watch?v=DBFV8m-IfjE
PFA a short write upon the application
For more details please write to info@parsec-tech.com
www.parsec-tech.com
