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This document was generated from CDN thread

Created by: Mahmoud Ahmed on 12-05-2009 04:53:46 PM
I try to display Arabic character in XML services for cisco ip phones [7912] and [7960]

Note: the arabic characters convert to this "????????"

please help me.....

Subject: RE: Arabic XML service : the character display "?????"
Replied by: Anitha V on 13-05-2009 05:07:15 AM
Hi Mahmoud,
 
Have you changed  the menus to Arabic changing the device launguage?
 
If so, please try this
Content-Type: text/xml; charset=utf-8
 
<?xml version="1.0" encoding="utf-8"?>
<CiscoIPPhoneText>
 <Title>Arabic Text</Title>
 some prompt
 <Text>your arabic text</Text>
</CiscoIPPhoneText>
 
Thanks
Anitha

Subject: RE: Arabic XML service : the character display "?????"
Replied by: Mahmoud Ahmed on 16-05-2009 12:45:03 PM
Hi Anitha...
 
Thank you very much for your post.
But...!!
what did you mean "changing the device launguage" and how change it ..?
 
Thanks
Mahmoud Ahmed

Subject: RE: Arabic XML service : the character display "?????"
Replied by: Mahmoud Ahmed on 16-05-2009 03:51:51 PM
Note : my call manager is 4.2
 
Thanks
Mahmoud Ahmed

Subject: Device Language: User Locale: Arabic XML Service
Replied by: Brian Lavallee on 19-05-2009 02:54:28 AM
Hi Mahmoud,
 
To change the devices language setting...

Cisco CallManager Administration >> Device >> Phone >> [Your Device]

You will need to change "User Locale" to correspond with the launguage you would like to display. 
(If the language is available!)

After you initiate a reset, the appropriate character set files will be transfered to the phone. 
Only then, your desired language will display correctly.
 
 
Sincerely,
Brian
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