Call Control Cheat Sheet

[Paul Zimmerman]

Call Control Cheat Sheet

---

Developer Support Options

Break/Fix:  Contact the TAC if a Cisco API is not working as expected.

Consulting/Best Practices:  Please use the DevNet Community to get general best practice help/tips/examples for using Cisco APIs.

One-on-One Consulting: Contact a Cisco development partner or contact your Cisco Sales teams for Professional Services options.

---

 

Unified Routing Rules XML Interface (CURRI)

Start

• CURRI - on Cisco DevNet
• Cisco Unified Routing Rules Interface Developers Guide (latest version) - on Cisco DevNet
• CURRI articles - from Cisco DevNet Developer Support

 

Learn

• Build a CURRI Development Lab - on Cisco DevNet
• Collaboration - Tracks, Modules and Labs  - from the DevNet Learning Labs Center
• Collaboration sandboxes - on Cisco DevNet

 

---

JTAPI

 

Start

• JTAPI - on Cisco DevNet
• Cisco JTAPI Installation and Configuration - from Cisco CallManager Administration Guide, Release 3.1(2)
• Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 14 - from Cisco 

 

Learn

• Collaboration - Tracks, Modules and Labs  - from the DevNet Learning Labs Center
• Collaboration sandboxes - on Cisco DevNet
• jtapi-samples - on Cisco Code Exchange.  Sample Java programs demonstrating usage of the Cisco JTAPI API for call control.

 

---

TAPI

 

Start

• TAPI - on Cisco DevNet
• Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 14 (latest version) - from Cisco

 

Learn

• Collaboration - Tracks, Modules and Labs  - from the DevNet Learning Labs Center
• Collaboration sandboxes - on Cisco DevNet

 

 

---

UC Express Services Interface (UCXAPI)

 

Start

• UCXAPI - on Cisco DevNet

 

Learn

• Collaboration - Tracks, Modules and Labs  - from the DevNet Learning Labs Center
• Collaboration sandboxes - on Cisco DevNet

 

---

UC Gateway Services (GSAPI)

 

Start

• UC Gateway Services (GSAPI) - on Cisco DevNet
• Cisco Unified Communications Gateway Services API Guide (PDF) - from Cisco
• Cisco Unified Communications Gateway Services API Guide - from Cisco DevNet

 

Learn

• Collaboration - Tracks, Modules and Labs  - from the DevNet Learning Labs Center
• Collaboration sandboxes - on Cisco DevNet

 

---

 

UC Manager SIP

 

Start

• UC Manager SIP - on Cisco DevNet
• System Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1) (Chapter: Configure SIP Trunks) - from Cisco

 

 

 

Learn

• Collaboration - Tracks, Modules and Labs  - from the DevNet Learning Labs Center
• Collaboration sandboxes - on Cisco DevNet

 

 

---

WebDialer

 

Start

• WebDialer - on Cisco DevNet
• WebDialer Developer Guide - on Cisco DevNet
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.0(1) (Chapter: WebDialer) - from Cisco

 

Learn

• Collaboration - Tracks, Modules and Labs  - from the DevNet Learning Labs Center
• Collaboration sandboxes - on Cisco DevNet
• webdialer-java-sample - GitHub repo of a sample Java program demonstrating usage of the Cisco WebDialer SOAP API and Axis2