It’s standard Phone URL we create and subscribe in CCM. Nothing new!!
Make sure you copy the correct URL from the DOC CD.
Save above as well.
****Then subscribe above service to HQ phone1/2001*****
Step#5: Enable presence Licensing for each user
Go to> System>License>Capability Assignment>
Then Find the end user you want to assign the presence license.
Tick the user and hit <Bulk Assignment>
a new pop up window with pop-up. Tick both check-boxes in that and save.
Enable CUP – TICK
Enable CUPC - TICK
Step#6: Add CUPC client in CCM for HQ 2001 phone
The trick here is, this is a dummy phone which will control provide HQ Phone1/2001′s presence information to Presence server. Add this dummy presence client and add a HQ2001 DN to it.
Go to> Device>Phone> add NEW
Phone Type : Unified Personal Communicator then hit <NEXT>
1.Device Name : XXXCISCO
2.Device Pool : DP_HQ
3.Phone Button Templ : Personal Communicator SIP blah
4.CSS : Blah select all common things
5.Owner user ID : test ← a must
6.leave everything else default
7.Device security profile : Unified Personal Communicator Standard
8.SIP profile : Standard SIP profile
9.Digest User : test ← a must ** read more about this
Save everything above so far so good , well done
Now add a DN to this above device: (same as HQ phone1 shared one)
10.Directory Number : 2001
11.everything else … default or your customizeble >> Save above
Once above dummy device is added, associate this device with “test” user we created previously. Now you remember we have 2 device associated with this user: A) 2001 phone and B) XXXCISCO
Also Make Physical phone DN2001 has “test” user associated with it. This is the last option in line 2001′s setting before “save” button. If this has not been done and you run presence diagnostic it will keep telling you that “No line appreance existed in CCM blah blah”
That s all we needed to do on Call Manager. Now Jump on the Presence BOX.
Step#7: Presence box general configuration:
After installing basic presence, you’ll see presence post install setup screen on your web browser by typing presence Server IP address on your browser and supplying credentials to the login screen.
(hehe, I call it doggie screen, sitting like a dog waiting for your fingers to feed it like dog wait for food )
So you’ll see “Post Install Setup” screen with below options:
1.CUCM Publisher IP address : 184.108.40.206 (default, not changeble)
2.AXL User : Administrator
(I’m too lazy to create a new one, for production server you must create a new AXL user for security reason.)
3.Axl password : blah blah..
4.Confirm password : blah blah <then hit the “NEXT”>
5.Security password : blah blah (whatever you supplied during installation)
6.Then hit the “CONFIRM” (Ignore the warning)
Finally you will get 3 options:
A) Home B) Status C) TOPOLOGY
7.Click on “HOME” you’ll see you are in a new home i.e. preseence main admin page.
Step#8: Upload License and Activate presence Services
1.first upload the license if you haven’t done that so far.
2.GO to > Cisco Unified Servicebility>>Tools>Activate services Activate all services, it will take 2-3 minutes.
Step#9: Configure Presence
Jump straight on Presence Admin page>>Diagnostic>System Troubleshootor
Pay attention to RED crossed balls and yellow exclamation ! Signs and fix them one by one.
1.Under Presence Engine: Click on FIX under “no commnication presence” this will take you to add presence gateway:
Presence Gateway type : CUCM description : blah
Presence Gateway : 220.127.116.11 ← CCM IP
Double check the settings under below menus:
2.SYSTEM> CCM Publisher : Check all parameter under this
3.SYSTEM> Application Listioner>Default class SIP TCP Listioner (make sure its what you have defined in the SIP trunk on CCM – transport method TCP or UDP, both should have the same protocol/port) we are using: Protocol = TCP PORT = 5060
3.Backup TFTP : 18.104.22.168 (sub tftp) or whatever
LDAP – if you are using LDAP put LDAP parameters there. Else disable it.
Step#13: For MOC client define CTI Gateway
Application>>CUCM CTI Gateway>Settings
1.Application Status : ON
2.Application Username : moc_user (make sure its created on CCM as app usr)
3.Application Password : blah
4.Confirmed Password : blah
5.CUCM Address : 22.214.171.124 (CCM address)
Now time to run the Presence troubleshooter again. This will tell you whats remaining and how to fix it. Once those are done, activate the presence and other services and bingo.. you are ready to rocck!! on hang on, oh no!! Still remaining: