Created by: Stefan Biebl on 10-02-2010 10:18:17 AM Hi Team, we encountered a problem with the new Model Series on a 6941. We observe our phones via a CiscoTerminalObserver and CiscoAddressObserver. When we sendData() <CiscoIPPhoneExecute><ExecuteItem URL="Init:Services"/></CiscoIPPhoneExecute> everything works fine and any potentially open dialogs disappear. When we sendData() <CiscoIPPhoneExecute><ExecuteItem URL="http://server/test.asp"/></CiscoIPPhoneExecute> the phone indicates an XML-Parser Error 4 is display, in Console-log of the phone specified as "wrong URI", and as <CiscoIPPhoneError> we get "Error 1 = Error parsing CiscoIPPhoneExecute object". We have several phones in our environment, 7940/1/2/5 + 7960/1/2/5 + 7920/1 + 7970 and all phones execute this URL call to an external webserver without problems. The ASP-page is conform to text/xml. When i call an ASP-page from a directory-entry the page displays fine. Only the IPPhoneExecute won't work. The 6941 phone has active Software 8.5.4.0 and is registered to a CUCM 7.1(3). Is there any restriction to call external XML-pages on the phone via IPPhoneExec or is the 6941 expecting any new/different format of the IPPhoneExec? Thanks for your help Best regards Stefan
Subject: RE: CiscoIPPhoneExecute on 6941 Replied by: Anitha V on 24-03-2010 09:22:29 AM Hi Stefan, Do you have the corresponding Wireshark capture for this issue? Thanks and Regards, Anitha
Subject: RE: CiscoIPPhoneExecute on 6941 Replied by: Roland Russwurm on 24-03-2010 07:51:10 PM Hi Anitha, this seems to be the same issue as the thread "Problem with ExecuteItem and 69xx phones" which I posted on the "IP Phone Services Questions" forum. There you will also find the wireshark traces that I sent with the first post. Regards Roland
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: