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Configure a "One Button Login" for IP Phone Agents

Ivan Salazar
Level 1
Level 1

on ‎03-06-2015 04:12 PM

Hello

 

The document attached;   is about UCCX , when you want to log a Agent in a IP Phone.

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Gergely Szabo
VIP Alumni
VIP Alumni
‎03-20-2015 01:03 AM

This is redundant. There's already a description at cisco.com about this feature.

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-contact-center-express/60134-1-button-login-ip-phone-agnts.html

G.

Ivan Salazar
Level 1
Level 1
‎03-20-2015 08:01 AM

thank you for your observation, but is this in cucm and uccx version 9 , with the new interface

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