This document was generated from CDN thread
Created by: Roland Russwurm on 16-11-2009 07:46:21 AM
Hi,
I was wondering if there is any events for a CiscoTerminal when there is a hunt group login/logout and if there is even methods to force a login/logout on a terminal?
When adding terminal-, address- and callobservers I did not receive anything when pressing the login/logout button. I also couldn't find any filter to enable such events.
I tried login/logout with AXL but this requires an additional restart of the phone to take effect so a method in JTAPI which does the same as pressing the hunt group login/logout button on the phone would be a big advantage.
Regards
Stefan
Subject: RE: CTI events/methods for hunt groups
Replied by: David Staudt on 16-11-2009 04:14:08 PM
Not aware of any support in JTAPI for hunt group login/out, perhaps someone else has knowledge.
Subject: RE: CTI events/methods for hunt groups
Replied by: Mohan Potluri on 16-11-2009 11:06:39 PM
JTAPI doesn't have any interfaces to do EM login or logout. But if login or logout is done on the phone and if Terminal is in user control list, application will see CiscoAddrRemovedEv and CiscoAddrCreatedEv.
Prior to CUCM 8.0.1 version, hunt list is not a Cisco JTAPI supported feature.
Subject: RE: CTI events/methods for hunt groups
Replied by: Roland Russwurm on 17-11-2009 06:34:55 PM
Hi Mohan,
thank you for the response. Does that mean that there are JTAPI methods/events for hunt lists in 8.0.1?
Can you provide a short list of this methods/events?
Subject: RE: CTI events/methods for hunt groups
Replied by: Mohan Potluri on 17-11-2009 09:08:37 PM
In 8.0.1 where JTAPI starts supporting call scenarios involving hunt pilots, new information will be available to find the hunt pilot connection in the call. Details will be available when 8.0.1 is out.
