PIMG Unity integration with Nortel fails and the calls from Nortel phones with CFNA or CFB rings and does not stop

[TCC_2]

Core Issue

If incorrect number licensed ports are added to the PBX-IP Media Gateway (PIMG), then PIMG Cisco Unity integartion does not work.

Resolution

Complete these steps in order check the license information and to fix the problem:

1. On the Cisco Unity server, log on to Microsoft Windows through the Cisco Unity installation account.
   
   
2. Double-click Cisco Unity Tools Depot on the desktop.
   
   
3. Under Administration Tools, double-click License Info Viewer.
   
   
4. Verify that the licensing features are correct.

Refer to these documents for more information:

• Cisco Unity Licensing FAQ
  
  
• Nortel Meridian 1 PIMG Integration Guide for Cisco Unity 4.0