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zhaowang
Cisco Employee
Cisco Employee

We've recently got some request from customer asking for documentation to know if the chat solution utilizing UCCX and Socialminer is secure end to end or not. Need to provide an answer to a customer as to whether or not account numbers, social security numbers, etc, could be provided in a chat with a customer and be secure end to end.

Attached an analysis on why UCCX/SM chat is secure end to end:

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Hey,

Thanks for post. We are getting same kind of request from our company. Could you please provide more details on integration with Facebook and twitter side ?

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