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This document was generated from CDN thread

Created by: Viral Shah on 05-03-2013 06:43:49 AM
I have installed Dev edition of WebEx Social 3.1.1.10200.268 under VMWare Player. Unfortunately when trying to access WebEx Social Metrics option, it throws an error 'WebEx Social Analytics Error, Please check the WebEx Social Analytics Store Configuration' ... can you please help with this? Thanks!

Subject: RE: WebEx Social Metrics problem
Replied by: John Kazmerzak on 05-03-2013 10:03:59 AM
Is WebEx Social Developer 3.1 edition available for general download?  When I go to the Develop & Test -> WebEx Social Developer Edition -> Download WebEx Social Developer Edition, it still links to 3.0.

Subject: RE: WebEx Social Metrics problem
Replied by: Ratnadeep Ray on 06-03-2013 04:11:12 AM
Hi Viral, 
 
Can you try granting the user(s) you want to run Metrics reports the "Level 1 Administrator" role and see if it works or not?
 
Regards, 
Ratnadeep. 
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