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Gjfoto
Beginner
Beginner

Anyone have any suggestions on which capture card to use that is recognized by Webex with Windows 10?

 

Thanks.

7 Comments
lfulgenzi
Rising star
Rising star

Are you asking about HDMI-to-USB capture cards? To be able to use HDMI output as a webcam?

I think, as long as the capture card uses native drivers, i.e. UVC compliant, then it should work no issues.

 

Personally, I have tried both the Inogeni HDMI-to-USB and the Elgato CamLink and both worked well. Although, I think my PC was not new enough to handle things as best they could. For the most part, I was trying to play a video out of an ipad with hdmi out, so, maybe not the best use case. I've tried with a camcorder and a desktop with more power and it worked brilliantly.

 

 

Gjfoto
Beginner
Beginner
Thanks for your reply, yes, that was what I was talking about. I just
purchased a capture card and hooked it up to a Panasonic camcorder to use
as a webcam. It works great!
lfulgenzi
Rising star
Rising star

Something to consider is whether your camcorder is "compatible" with live streaming. Compatible is in quotes, because it's not so much a compatibility issue as best practices. Elgato has a good article on this. 

 

https://help.elgato.com/hc/en-us/articles/360028243051-Cam-Link-4K-Is-Your-Camera-Compatible-

 

  • Your camera needs to output video via an HDMI port. Most cameras have a mini or micro HDMI output jack.
  • You need to have a cable that connects your camera from the video output jack to a standard HDMI port.
  • Connect your camera to any HDTV or HDMI monitor. Check that the HDMI output is "clean" — meaning whether the extra information overlays can be disabled, Most likely you'll need to check with your camera's manual to find the menu item that turns off all overlays.
  • For DSLRs, check whether your camera can be operated continuously. Check with your camera's manual whether you can disable battery save mode. Some cameras also always power down after a set period of time of continuous operation, to safeguard the camera's sensor.
  • Can your camera be powered by an external power supply while outputting video, and while mounted on a tripod?

 

kebarrow
Cisco Employee
Cisco Employee

Ditto...

I’ve used a few with Canon and Sony cams without issue.

1- Eyesen 

2- Elgato HD60 S+
3- Digitnow 

are the brands that I have in use between Mac and PC. Some have hdmi out to display which you may want. 
Ymmv. 

hello @lfulgenzi , I have the same question & just to check if I understand correctly ... you have no problems getting an external camera via the Elgato camlink as webcam in the Webex app ? I am really on the (black friday) fence between a logitech 925e and the elgato camlink as they have the same price & I prefer my DSLR over the logitech   So thanks for your clarification! 

lfulgenzi
Rising star
Rising star

I think you'll find using an actual webcam for a webcam is much, much easier. You place it on the top of your monitor and you're done. Where as, using a capture card and camcorder/dslr/etc is a bit more involved. Better output, sure, but at what cost? both $ and complexity. That being said, I'd probably do the same thing!

 

As far as what I've tried, I've tried a Canon camcorder on a Inogeni HD2USB device. I used monitor output of one machine to the Elgato for feed into something. Both are easily recognized by software and a webcam. I found the Elgato experiment a bit wanting. Not sure if that's because I was feeding too much info into it from the PC, ie higher resolution it needed to scale. Output from a camcorder might be easier for it to handle. 

 

Please review the links above for more information about what you might need.

 

If it was me? And I had an amazon account - why not buy both and return what you don't end up using?

 

Lelio

 

willyamdc
Beginner
Beginner

Hi, I have a Blackmagic Intensity Shuttle. I think it's not compatible with Webex. I'm using a Mac and a Sony DSLR HDMI camera. It work fine in Zoom, I can select the Blackmagic as a camera device. Not working with Skype or Webex, it's not even showing to select, only my laptop camera.

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