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cmcher
Beginner
Beginner

i understand there is api and macro can be used to connect to service now via the touch panel . the problem in my organisation is that there is a need to connect to a proxy to be able to connect to service now 

 

how can i do that ? 

 

https://github.com/CiscoDevNet/roomdevices-macros-samples/tree/master/HTTP%20Post%20-%20Report%20Issue

3 Comments
balaji.bandi
VIP Community Legend VIP Community Legend
VIP Community Legend

as per user guide, you can setup proxy aware for the touch pannel config.

cmcher
Beginner
Beginner

proxy aware , which part of the setting have that ?

 

is it a particular firmware to have that setting ?

cwade23
Beginner
Beginner

Hi

I am attempting something similar and have used the api on GitHub that is referenced however, it is pretty old and I continue to have the following error:

'Unhandled promise rejection' { code: 1, message: 'Unable to check hostname' }

When I use Postman, I can confirm that my base 64 authentication does work.

 

Here is part of the api:

 

Capture.PNG

 

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