The issue results from incorrectly configured Cisco Unity switch settings and port assignments.
There are two distinct configuration settings within Cisco Unity that can cause this problem. You should check and correct one or both of the following issues.
The Cisco CallManager is not currently selected as the active switch file.
In addition to having the correct switch type configured in the Cisco Unity SA, the ports must also be explicitly defined. (This solution applies only to Cisco Unity with multiple integrations, also sometimes referred to as dual integrations.)
Hi, recently we have deployed a CUCM version 14 and we are about to use reservation to activate its instances, is it PLR supported ? we are willing to activate all its premium features with Permanent reservation. Thanks in advance
Dear Team, I am planning to deploy Cisco CME on ISR 4321 with Cisco Jabber Phone as an endpoint. This Cisco Jabber will be deployed as Phone Only Mode. will this solution work? Thanks in Advance Dharmendra Bhavsar
I'm getting an error on domain manager: Organizational Unit Validation ErrorsValidation error for organizational unit: OU=Cisco_ICM,DC=UCCELAB,DC=COM Error | LocationUnable to load Descrectionalry ACD: | OU=Cisco_ICM,DC=UCCELAB,DC=COMMissi...
I have been having many, many issues with my callmanager and Unity servers becoming unsynchronized with the NTP server. I have a TAC case open and they said "If this is also happening for CUCM cluster, I suggest changing the NTP server. Cisco recomm...
We are trying to obtain the parameter IsRecordingEnabled by using the API method getConferenceById. However, it seems to always return 'false' even when the conference will be recorded. It is possible to see that this specific conference will ...