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Administrator user is unable to log into the CRA AppAdmin page

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On version 5:

1) Go to Start, run, type 'cet' on the UCCX Server. This will launch the  Configuration Object Editor.

2) Browse to: com.cisco.crs.cluster.config.AppAdminSetupConfig in the left  hand pane.

3) Right click the row on the right and hit modify. Then select the  'com.cisco.crs.cluster.config.AppAdminSetupConfig' tab.

4) Change the setup state to: FRESH_INSTALL and hit OK

5) Log into the CRA App Admin page with the default username (may be case  sensitive): Administrator and password: ciscocisco


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