Cisco Community
English
Register
Community will be in Read-only Mode from April 11 at 11:00 PM PT to Monday April 12 at 9:00 PM PT - READ DETAILS HERE
Register
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Walkthrough Wednesdays

After the OS patch is applied on Cisco CallManager, the "The Storage Agents service could not terminate agent CPQISCSI" error message is seen in event viewer

824
Views
0
Helpful
0
Comments
TCC_2
Advocate
‎06-22-2009 03:33 PM
edited on: ‎03-12-2019 ‎08:28 AM

Core Issue

In the Cisco CallManager Event Viewer logs, this error message is seen in after you aapply an operating system (OS) patch or upgrade the OS:

The Storage Agents service could not terminate agent "CPQISCSI". The data contains the error code

This issue is documented in Cisco bug ID CSCse04763

Resolution

This is the workaround for this issue:

  1. Go to  SNMP > Security, choose Accept SNMP Packets from these hosts.
  2. add 127.0.0.1. Stop SNMP services and Insight Agents.
  3. Then restart these services.
0 Helpful
Latest Contents
Jabber Custom Tabs don't work
Created by Essam Butt on 04-11-2021 07:19 PM
0
5
0
5
Hi All, Custom Tabs on Jabber for windows don't show anything when I click on them. but the same work just fine in Jabber for iOS.? Here's the code:  <Client> <jabber-plugin-config> <browser-plugin> <page refresh="t... view more
cant remove ccx warm standby license usage?
Created by baselzind on 04-11-2021 03:16 AM
0
0
0
0
please I have ccx 12.5 where I installed a subscriber by mistake without knowing that I don't have a license for it. Now im getting license compliance issue for "CCX permium warm standby 12.5" even after I removed the subscriber and restarted the publishe... view more
Dial Peer Preferance - POTS & VOIP
Created by Ahmed Abdulla Mohammed Sallam on 04-11-2021 01:11 AM
7
0
7
0
Good Morning ColleaguesI hope you are doing good and safe. I have configured 2 dial-peers , One for VOIP (SIP trunk to third IP PBX) and another POTS for outbound/incoming calls to & from PSTN. The extensions at the third party IP PBX are 1x... view more
UC-One SaaS pre integrated Apps - Salesforce integration
Created by parlos on 04-10-2021 06:55 PM
0
5
0
5
Hello, we are service provider and have migrated to UC-One SaaS platform. The datasheet talks about pre-integrated apps and for our case I only see a plugin to integrate with outlook, no clue where to find the options to enable the integration. We are par... view more
Consider If Formula - Agent ID Associated with a Skill Group
Created by abhilash2001 on 04-10-2021 10:52 AM
1
5
1
5
Hi Everyone:  I am trying to figure out a Consider If Formula for an Agent ID/Peripheral Number associated with a Skill Group. Basically, I am trying to queue to an agent, and if my agent is not available, I want to queue to a skill group this a... view more
Content for Community-Ad

Spotlight Awards 2021