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Agent Greeting for Outbound & Inbound Calls

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Agent Greeting for Outbound & Inbound Calls

PARSEC’s MARS Agent Greeting application for Cisco CUCM plays out a prerecorded audio file automatically for incoming & outgoing calls

The application integrates with Cisco CUCM only. It does not require Cisco UCCX/UCCE/PCCE.

The greeting file is played out on call connect.

The greeting audio will be heard simultaneously both by the caller and the agent.

Video : https://youtu.be/DBFV8m-IfjE

For further details please write to info@parsec-tech.com
www.parsec-tech.com

MARS Agent Greeting.png

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