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AlternateIdentifier Error Message

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All,

 

 

when trying to create an end  user  I am getting the error message "KeypadEnteredAlternateIdentifier for ENd User Already exists" can someone give me a clue on what that means.  I kinda figure it means the user with that name already exists but they don't.  There was one but it was deleted.  CUCM 10.x

 

 

Thanks in advance!

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