TITLE:
Application Dial Rules stopped working after moving from CUPC to Jabber for Windows
SYMPTOM:
Application Dial Rules stopped working after moving from CUPC to Jabber for Windows
ENVIRONMENT:
Jabber for Windows on a Windows environment
CAUSES:
Jabber for Windows won't be able to utilize Applcation Dial Rules from CUPS for some cases as CUPC
RESOLUTION:
Here is the instruction to make application dial rules to work -
1) Download the 'cupc-Admin-ffr.8-6-1.zip' from here -
http://www.cisco.com/cisco/software/release.html?mdfid=280455801&softwareid=282074306&os=Windows&release=7.1%281a%29&relind=AVAILABLE&rellifecycle=&reltype=all
2) save the file 'cmterm-cupc-dialrule-wizard-0.1.cop' from the zip file to a FTP location
3) Follow instruction here in call Manager -
Step 1 | Open the Cisco Unified OS Administration interface. |
Step 2 | Select Software Upgrades > Install/Upgrade. |
Step 3 | Specify the location of cmterm-cupc-dialrule-wizard-0.1.cop.sgn in the Software Installation/Upgrade window. |
Step 4 | Select Next. |
Step 5 | Select cmterm-cupc-dialrule-wizard-0.1.cop.sgn from the Available Software list. |
Step 6 | Select Next and then select Install. |
Step 7 | Restart the TFTP service. |
Step 8 | Repeat the preceding steps for each Cisco Unified Communications Manager instance that runs a TFTP service. |
(Source -
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_icg_chapter_0100.html#task_7C052FEF91BF43198DDDE6288503E29F)
PREVENTION:
None
