Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about configuring and troubleshooting the Digital Media Suite (DMM, SNS, DMP, Edge) with Cisco expert, Swati Chopra.
December 8th through December 19, 2014
The Cisco Digital Media Suite (DMS) is a comprehensive offering of webcast and video sharing, digital signage, and business IP-based broadcast television (IPTV) applications that can help transform how organizations learn, grow, communicate, and collaborate. Today, digital media is the single most compelling platform for effectively communicating information about news, training, and events to customers, employees, partners, and students. Cisco DMS is split into three functional subsystems: Digital Signage, Enterprise TV, and Desktop Video.
Swati Chopra is a CCNA, CCNP, and VCP certified TAC lead for content switching, covering technologies such as Cisco Application Control Engine, Cisco Wide Area Application Services, Global Site Selector, Cisco Content Services Switches, and Digital Media Suite. She has been with Cisco for four years and has worked with high-end customers on Data center technologies. She completed her master’s degree in finance; was heading an online education project in collaboration with e-Sylvan, and later moved to technical services due to her love for technology. She is actively involved with diverse Cisco initiatives such as Connected Women, WISE, Cisco Career Connections and recently led Cisco's Executive Shadow Program's communication pillar. She is also passionate about community service and works with “Second Harvest Food Bank”.
Hello, I have question about Agent State Trace with UCCE 11.6 or UCCE 12.0. Is there any limit to enabling this option for agents. I have information on cisco.com ( Solution Design Guide for Cisco Unified Contact Center Enterprise, Release 11.6 ...
Good day folk, When I log into CUCM and try to view the IP addresses for our VGs, none is displayed. We can putty into the VGs in question so they are up and functional. Any ideas as to why this would happen? Respectfully, Prav.
Hi,My question is : is it possible to receive sound in both hears with this phone ?If yes what do you suggest as a good "clarity sound" solution for a low price ? Actualy we have an adaptator rj9 or rj11 > 2 audio jack and a Sennheiser headset.The...
Dears, i have a Voice gateway and CUCM and CORE SWITCH in between them and i want only voice traffic to go through this switchfrom VG to the CUCM . i applied ACL permitting only 5060 port (SIP) and deny else , and it's work good, the problem is ...