This topic is a chance to discuss more about how CUCM 12.X smart licensing works. Learn more about how licenses are calculated in CUCM 12.X and what has changed since the last release. Additionally, understand more about some of the new features launched in the 12.X release. This is an opportunity to clarify all your doubts about the best practices to upgrade CUCM cluster to 12.X.
Ask questions from Monday, September 10th to Friday 22nd , 2017
Mohit Grover works as a TAC engineer with the CUCM Team in Cisco Bangalore. In his current role, he provides technical support specializing in Cisco Unified Communications Manager and Multi-Services. Mohit is a graduate of computer applications; he has been working with Cisco for over 3 years. He holds two active CCIEs (Voice & Collaboration.
Amit Singh is a Technical Leader Services of the Collaboration team at the Cisco Global Technical Assistance Center. He has over 11 years of experience in areas such as Wireless, Cisco Collaboration and Cloud Collaboration. He focuses on Technology Escalations, Continuous Product Improvement and in reducing customer efforts. Amit is a Computer Science graduate, he holds a CCIE in Collaboration.
Mohit and Amit might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Contact CenterCommunity
Hello All, I'am trying to remove a bunch of manual set "Phone Load Name" fields from some 7945 phones. I cant use "Update Phones" and Query as it doesnt have that field. It does when i do one phone at a time lol. Do i have to...
We are trying to get a Touch 10 power injector for a customer who recently bought a room kit and the injectors are on a long back order- part number CS-POE-INJ=. Are there any alternative injectors that they can use?
We have purchased Cisco Business Edition 7000's. We have upgraded our hypervisors to VMWare 6.7 and we are using the license that came with the system "Foundation for Embedded OEM's". We plan to integrate our hypervisors into our Enterprise VCen...
Hello All, I have been tasked with exporting phone numbers and clients assigned to these numbers from our UCS systems. I have tried following a number of exports, but all I have been able to get is the Directory number and userID's. Wha...
Hello,New to Cisco. Would like to know from an Agent Proficiency, is 1 the highest and 10 the lowest? or the other way around? Also, is it based on the longest call? Hopefully someone can help me. Thank you!!