This topic is a chance to discuss more about the certificates in Cisco Unified Communications Manager (CUCM) and the best troubleshooting practices used to solve common certificate issues. The session includes an introduction to each of the different certificates in CUCM, as well as the process that is used to regenerate them.
Ask questions from Thursday 31st of January to Friday 8th of February, 2019
Alejandra Gonzalezis a customer support engineer with the Collaboration team at the RTP center in North Carolina, USA and specializes in CUCM technologies. She started her career at Cisco one decade ago in Mexico’s Technical Assistance Center (TAC) supporting collaboration technologies. Later on, she integrated to the CUCM RTP team where she has provided support for six years. Alejandra graduated from the Monterrey Institute of Technology and Higher Education (ITESM). She holds a master’s degree in Internet Technologies from the University of Wollongong in Australia. She holds a CCNP and a CCIE certification in collaboration (#33315).
Alejandra might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, voice & video community.
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