I'm one of the platform product managers in Cisco's UC Technology Group. I cover hardware platforms, OSes and virtualization strategy for Business Edition 6000/7000, UConUCS and 3rd-party options. I also cover Cisco Prime Collaboration Deployment for those of you thinking about or performing migrations.
Our team will be checking in periodically to answer any questions you may have on BE6000. Just click the "Start a Discussion" link and one of us will respond.
I'm based in Orlando, FL and will be taking questions during EST hours. My team-mates in UK and California will also be hopping on during their days. Looking forward to hearing from everyone!
We were in the process of upgrading PCCE from 11.6 to 12.0 and what we found during CUIC upgrade that it fails and when we checked in the replication , it says replication_not_setup on both cuic publisher and subscriber nodes.Please advice if anyone has o...
Hi thereI wrote a Webservice for my customer and a simple Webinterface. I added now a custom tab for it and it works fine internaly (and VPN). But over MRA it is not working: Jabber:Page failed to load.URL: http://xxx.contoso.int/index.htmlError...
When agents make manual outbound calls , the skill group is displayed as CUCM_PG_1.Cisco_Voice.defa in Livedata.Is there a way to change / mask the skill group to some other name so that supervisors can view in CUIC as manual outbound.
i receive the below message every days ,what is the meaning : Microphone Overloaded Error::State=unacknowledged;Component=........ ................ .......... ..........;Description=Microphone(s) overloaded. More Information: OverloadedMicrophone=2