A new Forrester Study: The Total Economic Impact of Cisco Collaboration Optimization Services finds that enterprises realize almost immediate payback when engaging Cisco Collaboration Optimization Services.
Learn how in an October 3rd webcast where Cisco's Paula Dowdy, SVP for Services Sales in EMEAR, will be joined by Forrester senior consultant Michelle S. Bishop, author of the study, to explain the methodology and the conclusions, and Cisco Director of Services Sales Andre Coetzee, who will discuss our Collaboration Optimization Services.
Some of the benefits of Cisco Collaboration Optimization Services as called out in the study include:
• Improved long term planning for IT strategy and architecture • Faster adoption of new technology to achieve project ROI • Reduced timeframe for deployment of new network services • Improved user productivity and customer experience by stabilizing collaboration architecture systems
I am using call manager v12 and looking for a 3rd party CDR software to generate report for calls handled for some directory number within 15secs, 30secs etc. Checked with Variphy, they can't generate such reports. Appreciate any leads on this.
Hi guys, How are you doing? We got the following devices and components on our platform. CUCM 12.5, CUBE 03.16.04b CUCM - SIP - CUBE - SIP - ITSP In first place outgoing calls with no audio and after 20 seconds call is disconnected, then we...
Hi! My name is Joseph Montes, and I am part of VitalPBX LLC. We are a PBX software, and are looking to add support in our provisioning system for Cisco SIP Capable phones. I was wondering if any one could help me fetch the following information. We w...
I'm curious if the subscriber becomes the master UCCX engine if agents can still log into Finesse running on the publisher without noticing any difference or do they need to log into Finesse hosted by the subscriber ?