Cisco should build block call features into the CCM Console or phone
device level. The users should be able to control number blocking at the
front end level. This is a feature that many may be interested in with
latest release. The current process is a b...
Hi All, I have came across this error several times and have been unable
to find any troubleshooting information on this Syslog error. The only
thing I've been able to find is listed
This Ask the Expert session will cover Unity Connection Single Inbox
feature (Unified Messaging). This will give you an opportunity to learn,
configure and troubleshoot issues on Unity Connection integration with
Exchange/Office 365.Ask questions from Mon...
Welcome Guys to SAML SSO for Cisco Unified Communications 10.x Blog.
This Blog is intended to One-stop shop for Understand the concept of
SAML SSO , Configuring SAML SSO for Cisco Unified Communications Manager
, Unity Connection ,IM and Presence , Prime ...
Hi teams!I have been seeing a few cases lately where SpeechView works
between Unity Connection and Exchange/Outlook but then the users have
additionally configured ActiveSync with iOS 7 devices. The iOS 7 devices
never seem to get the SpeechView transcrip...
The purpose of this Blog is to start discussion regarding
documentation/ideas/thoughts/requests regarding documentation related to
Presence Server (CUPS/IM&P). Documents can be overwhelming when it comes
to configuration or not have enough information whe...
The purpose of this blog post is to give our Unity Connection customers
the ability to increase the efficiency in which their cases are handled
by empowering them with the information TAC finds the most useful at the
start of any investigation regarding t...
Editor's note: Thanks to Diya Mathew for providing this month's Chalk
Talk article. This article appeared in the August 2013 issue of the
Cisco TS Newsletter. Are you subscribed?IntroductionMany administrators
choose to implement CME with security. This d...
I would like to annoce the availability of a exciting new tool for the
Cisco Unity Connection - The Conection Message Archiver.The tool can be
downloaded here -
CUC 9.1(1)-Unable to create more than 8 ports for 4 GB RAM,1 vCPU
Symptoms Unable to add more than 8 ports while doing Telephony
integration in Unity Connection (defect CSCud86448 )Version affected -
126.96.36.19900-11 188.8.131.5200-5This Issue is seen only in ...
Problem Definition There are scenarios where the System Administrator
needs access to the Voice mail users mailbox. E.g Scenario1 - The user
is on extended leave and their mailbox is full and causing issues. E.g.
Scenario 2 - The Admin needs to extract so...
One can use the SOAP tool to prove that it's the mailbox on Exchange
when dealing with customers with one or a handful of users that have
issues with SIB when all others seem to work fine. This will help remove
CUC from the picture so they can either dele...
What are Dispatch Messages?Dispatch Messages are messages that are send
to a distribution list, configured such that only one user in the group
needs to act on the message. When listening to a dispatch message, users
are given the option to accept, postpo...
With the 8.5 release of the product, Unity Connection introduced the
Single Inbox feature. This feature synchronizes voice messages in
Connection and Exchange 2010 mailboxes. The integration with the
Exchange 2010 environment is done via the Exchange EWS ...
SummaryHow to isolate problems with VMO when intermittent exceptions are
thrown, Outlook crashes, hangs, or when any other abnormal behavior
occurs.Feature InformationUnity or Unity Connection with VMO versions
8.5 and higherTroubleshooting MethodologyThe...
Hi,We are facing an issue, if a user is on a call, and if anybody calls him, he can't see calling party name untill he answer the call, that is alerting name not displayed while he is on another call. As soon as he answer the call he can see the name...
I have configured a group jump with 10 extensions assigned.I chose the distribution algorhitm "longes idle time" but once everything is set up all the lost calls of the group are being redirected to the same extension without taking in consideration who w...
Hello, I use Jabber for Windows and Phones in my environment. I have activated hunt group & pickup for windows following jabber-config.xml commands: <Policies> <EnableCallPickup>true</EnableCallPickup> <...
Dear All,I have a problem with SIP trunk.Problem Description >I am dialing an external phone number (mobile number in this case) from my IP phone registered to CUCM 11.5 and I know the mobile is switched off, but I get ringing tone still.Could someone ...
we have Jabber MRA in one Datacenter, and we are planning move both(Core and edge) to another Datacenter.So, before we move them completely. We want to setup new (Core and Edge) in the new datacenter and restore it with the backup and change the ip addres...