Enable high performance teams and elevate customer experiences with
artificial intelligence. Executive and Technical Blogs Learn about the
innovative Webex Meetings features unveiled at Cisco Live like People
Insights, facial recognition, action item tran...
Hi Experts, I was recently facing CUE login issue. When I was trying to
open the session I was getting ServicesEngine boot-loader> prompt
instead of CUE_Hostname# I did a lot of search but didn't come through
any solution, I have fixed the problem which I...
Frustrated with online and video meetings? You're not alone. Learn how
Cisco's cognitive collaboration technology provides a genuinely
intelligent solution for customers whose current online and video
meetings aren't providing the experiences they need to...
Cisco announces transformations in cloud calling and huddle
experiencesRead Amy Chang's blog on Building Bridges for Bigger Impact
The new huddle workstyle Portfolio of high value huddle space solutions
designed for new agile workstyles that deliver consi...
Database Administrator's first duty is to ensure maintenance of the
server and take backup. However, Taking the backup of Exchange Server
manually is a complex task. But the Windows Server Backup Tool makes it
easy for the DBAs. Backup helps in restoring ...
Today, Cisco announced new advances for meetings. A couple of insights:
1. Scheduling meetings is even easier 2. New video devices 3. New
headsets Click here to learn more about these exciting advances in Cisco
meeting technology. For a more in-depth look...
Are you headed to Orlando between June 10-14 for Cisco LIve? Are you
looking for exclusive roadmap sessions to get some insight into what
Cisco has coming down the line? If so then look no further, as the Cisco
Customer Connection Program has you covered!...
Lots and lots happened at Collaboration Summit which took place April
18-19 2018 in Phoenix AZ, USA. If you were there, you know all the cool
stuff that was presented. If you were not able to make it this year,
fear not! Here is a quick overview of everyt...
There are five core tasks we need to accomplish to get an MPLS VPN up
and running:Enable MPLS on the provider backbone.Create VRFs and assign
routed interfaces to them.Configure MP-BGP between the PE
routers.Configure OSPF between each PE router and its a...
Since our announcement in August, engineers, user experience and design
teams from Cisco and Apple have been working side by side and testing
together to make sure you have a truly delightful experience with your
iPhone and iPad on your company's Cisco as...
Industry digitization is happening as we speak. Our customers are
looking at areas where they can maximize benefits from digitization, and
they are looking to Cisco as the partner with the expertise to guide
their transformations.At Cisco Live Berlin, Cis...
Cisco Receives Recognition from Top Analyst FirmsAs we start a new
fiscal year, I’ve been reflecting on the year we’ve just completed –
particularly as it relates to video collaboration. We delivered
innovation across our portfolio that enables customers ...
Industry research firm Gartner recently issued their annual "Magic
Quadrant" report for Contact Center Infrastructure, and once again Cisco
improved its position in the "Leaders" quadrant compared to our
competitors. Let me share with you some of the high...
I have 20 yealink T23G phones connecting to a CISCO 2960x POE switch. The switch has a voice vlan which is tagged and PCs connect to the Yealink phones.the problem is during daily time the phone displays "Updating Network" and then displays "Obtaining IP ...
So we have a situation when a call is routed to an agent, and the agent is put in a "reserved state" (via Cisco Agent Desktop), for approximately 30 seconds. Seems the agent is frozen in that state, before they can receive another call. After ...
Hi, We have an application that connects to the Cisco UCCE Database (Historical Data Server) to query statistics for agents and queues. Does anyone understand how the UCCE Database [v12.x] is configured from an encrypted connection (SSL/TLS) pe...
Maybe someone can help me with options and details for cisco cideo conference stuff. First as of right now we have telepresence management suite with conductor and two cisco video servers and webex integrated. Since TMS is end of life in 2020 wonderi...